Virtual Day 2021
New Chief eXperience Officer for New Digital Player 15 Luglio 2021 - Live Streaming

Vishal Bhalla

Chief Human Resources Officer, Atrium Health Navicent
Chief Experience Officer Atrium Health Enterprise

Alberto Bruzzese

Head of Customer Success
Too Good To Go

Michela Cocco

Global Customer Experience & Innovation
Nespresso

Alberto Arrighi

Head of PR
QC Terme

Michela Greco

European CRM & Data Intelligence
Eurofins BioPharma

Daniele Domenico Stragapede

Responsabile Customer Insights and Engagement
Boehringer Ingelheim

Monica Palacios

User Experience Designer
Deliveristo

Salvatore Zaccagnino

Customer Insight Manager
illimity

Antonella Dell'Aquila

Service Customer Satisfaction & Quality Manager
Schneider Electric

Gian Carlo Mocci

Fondatore dell'Italian Experience Organization - ITEXOR
Presidente dell'Associazione Italiana Customer Experience - AICEX

Letizia D'Abbondanza

Chief Customer Officer
AXA Italia

Paolo Barbesino

Head of Multichannel Banking
Emirates NBD

Andrea Grimaldi

Head Of Customer Care
ACEL Energie

Francesca Quiri

Responsabile Comunicazione, Infopoint e Customer care
Gruppo Brescia Mobilità

Danilo Pagano

Vice President Digital & Head of Global Customer Engagement
Lundbeck

Alberto Albano

Industry Director, Head of Financial Services
Medallia

Christian Orlandi

CEO Xenialab
Gruppo INGO

Filippo Quaglia

Head of Ecommerce & Customer Integration
DHL Express

Roberto Sommacal

Experience Design Perspective Practitioner
Flowe

Daniele Arculeo

Head of Customer Care
Iberdrola

Marco Zugnoni

Head of Consumer Experience
L’Oréal Italia

Marco Zuliani

Manager Customer Service
ING

Alberto Comunello

Director of Customer Value Management
E.ON Italy

Filippo Ceruti

Responsabile Customer Engagement
Banco BPM

Andrej Carli

Country Leader & Account Executive Italia
Talkdesk

Giorgio Gerardi

Responsabile Customer Operations e Servizi Assistenza Clienti
Poste Italiane

Michele Chicco

Giornalista
Wired Italia - Askanews

Elena Marchesi

IT Business Manager Customer Experience
Iper La Grande I

Federico Ermacora

Senior AE
Zendesk